Cookie Policy
Last Updated: 15 March 2025 | Effective Date: 15 March 2025
This policy explains what cookies are, which cookies this website uses, the purpose of each, and how you can manage or withdraw your consent at any time.
Your controls: Essential cookies are necessary for the website to function and cannot be disabled. All other cookies — analytics, marketing, and preference — are optional and are only activated with your consent. You can adjust your preferences at any time using the below.
1. What Are Cookies?
[§1.1] Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function, to remember your preferences, and to provide information to website owners about how their sites are being used.
[§1.2] Cookies may be set by the website you are visiting ("first-party cookies") or by third parties whose content appears on that page ("third-party cookies"). They may be retained for the duration of a single browsing session ("session cookies") or for a defined period after you leave ("persistent cookies").
[§1.3] Cookies do not by themselves identify you personally; they identify a browser or device. Where analytics tools associate cookie data with identifiable information, that processing is described in our Privacy Policy.
2. How We Use Cookies
[§2.1] We use cookies in four categories: essential, analytics, marketing, and preference. Each is described in full in Section 3 below. We do not use cookies to serve advertising from third-party ad networks, and we do not sell cookie data to any party.
[§2.2] When you first visit this website, a consent notice is displayed. You may accept all optional cookies, configure individual categories, or decline optional cookies entirely. Your choice is stored in your browser's local storage under the key cookieConsent and is respected on subsequent visits.
3. Cookie Categories and Inventory
ESSENTIAL Strictly Necessary Cookies
[§3.1] These cookies are required for the website to operate. They cannot be disabled through the consent manager. They do not collect personal data for tracking or advertising purposes.
| Cookie / Key | Type | Duration | Purpose |
|---|---|---|---|
cookieConsent |
First-party, local storage | 12 months | Stores your cookie consent preferences so the consent banner is not shown on every page load. |
PHPSESSID |
First-party, session | Session | Standard PHP session identifier used to maintain state during a single browser session (e.g., form submission handling). Expires when the browser is closed. |
ANALYTICS Performance & Analytics Cookies
[§3.2] These cookies help us understand how visitors interact with the website — which pages are visited, how long visitors spend on each section, and where they arrive from. The information is aggregated and used to improve the website. These cookies are only set with your consent.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
_ga |
Google Analytics 4 | 2 years | Distinguishes unique users by assigning a randomly generated number as a client identifier. Used to calculate visitor, session, and campaign data. |
_ga_[ID] |
Google Analytics 4 | 2 years | Stores and counts page views for the specific GA4 measurement stream. |
_uet, _uetb |
Microsoft Clarity / Bing | Up to 13 months | Used by Microsoft's analytics and advertising platform to understand user behaviour and attribute visits from Bing search results. |
MARKETING Marketing & Conversion Cookies
[§3.3] These cookies are used to measure the effectiveness of our advertising — for example, whether a visitor who clicked a search advertisement subsequently submitted an enquiry. They do not serve display advertising or personalised ads to users browsing other websites. These cookies are only set with your consent.
| Cookie | Provider | Duration | Purpose |
|---|---|---|---|
_fbp |
Meta (Facebook) Pixel | 3 months | Used to distinguish browser instances and track conversion events (e.g., enquiry form submission) attributable to Meta advertising campaigns. |
_fbc |
Meta (Facebook) Pixel | 3 months | Stores the click identifier from a Meta advertisement, used for conversion attribution. |
| Google Ads conversion cookies | 90 days | Records whether an enquiry form submission occurred after a visit originating from a Google Ads campaign, for conversion measurement purposes. |
PREFERENCE Preference Cookies
[§3.4] Preference cookies remember choices you make to improve your experience, such as your preferred language or regional settings. At present, this website does not set preference cookies beyond those listed above. This section is included for completeness and will be updated if preference functionality is added.
4. Third-Party Embeds
[§4.1] The homepage of this website contains an embedded Google Maps frame to assist visitors locating our Kuching office. When you view this embed, Google may set cookies in accordance with its own cookie and privacy policies. We recommend reviewing Google's policies at policies.google.com if you have questions about how Google uses that data.
[§4.2] We do not embed social media widgets, video players, or other third-party content that would set cookies without your awareness beyond those described in this policy.
5. Managing Your Cookie Preferences
[§5.1] Consent Manager. You can review and change your cookie preferences at any time by visiting the homepage and selecting "Cookie Settings" in the consent banner, or by clicking the button below. Changes take effect on the next page load.
[§5.2] Browser controls. Most browsers allow you to refuse or delete cookies through their settings. The steps vary by browser; consult your browser's help documentation. Note that disabling essential cookies may affect the functionality of the website.
[§5.3] Google Analytics opt-out. You can prevent Google Analytics from tracking your visits by installing the Google Analytics Opt-out Browser Add-on.
[§5.4] Withdrawing consent. You may withdraw consent to optional cookies at any time without affecting the lawfulness of any processing carried out before withdrawal.
6. Retention of Consent Records
[§6.1] Your consent preference is stored in your browser's local storage on your device and is not transmitted to our servers. It is retained for twelve months, after which the consent banner will be displayed again to allow you to review and reconfirm your preferences.
7. Changes to This Policy
[§7.1] We may update this Cookie Policy from time to time, for example if we introduce new features or change analytics providers. Material changes will be reflected in an updated effective date at the top of this page. We recommend reviewing this policy periodically.
8. Contact
If you have questions about our use of cookies, please contact us:
- Email: [email protected]
- Post: Damai Legal, Level 4, Wisma Satok, Jalan Satok, 93400 Kuching, Sarawak, Malaysia
- Telephone: +60 82 415 739
For broader information on how we handle personal data, please see our Privacy Policy.